Refund policy

Return & Refund Policy

Thank you for your purchase. If you are not satisfied with your order, you may request a return or refund by contacting us directly.

Returns & Refund Requests

To initiate a return or refund, please contact us at:
joeyv0426@gmail.com

All requests are handled on a case-by-case basis. We encourage you to reach out with any concerns regarding your order so we can work toward a fair resolution.

Eligibility

To be considered for a return or refund:

  • Items should be in their original condition, unless they arrived damaged or defective
  • Proof of purchase may be required
  • You must contact us before sending any items back

We reserve the right to deny a return or refund if the request does not meet reasonable criteria.

Damaged or Incorrect Items

If your item arrives damaged, defective, or incorrect, please contact us as soon as possible with a description and, if applicable, photos of the issue. We will work to resolve the problem promptly.

Refunds

If a refund is approved:

  • Refunds will be issued to the original payment method
  • Processing times may vary depending on your payment provider

Shipping Costs

  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect
  • Original shipping fees are non-refundable unless otherwise stated

Contact

For any questions or to start a return/refund request, contact:
joeyv0426@gmail.com